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SIH20111 – Certificate II in Hairdressing


This qualification is suitable for leaner who want to provide salon assistance in a hairdressing salon.

Learner will invole in a variety of hairdressing tasks; greet amd prepare clients,, providing customer services, follow workplace safety procedures, communicate in the workplace, participate sustainable envoironmentally work practice, providing head, neck and shoulder massage, providing braiding services and hair colour services.

Course Name: SIH20111 - Certificate II in Hairdressing
Course Code: SIH20111
Course Duration: 18 weeks
Training Plans: Certificate II in Hairdressing - $4000.00

This qualification reflects the role of individuals who work as salon assistants and are competent in communicating in the workplace, interacting with and providing service to clients and assistance to colleagues. They perform routine functions under direct supervision as part of a hairdressing team.


The assessment is conducted using a combination of realistic workplace tasks, knowledge tests, response to case studies and feedback from supervisors. The following provides a brief explanation of the assessment methods are to be applied:

Demonstration / workplace tasks: The student is required to demonstrate a range of skills whilst being observed by, or interacting with, the assessor. The activities will be clearly explained and always relate to duties relevant to the workplace. These activities allow the assessor to observe the student apply their knowledge and skills during practical activity.

Written Report / Case Study: The student is required to produce a range of written records or reports based on real workplace scenarios or based on a case study that is provided by the assessor.

Knowledge Test: The student is required to undertake a number of written knowledge tests over the course of his or her study. These tests will be provided to the student by the assessor at an arranged time and the student will be required to individually complete the test. The student may research their answers from the course training materials and notes as well as relevant workplace references.

Workplace Supervisor Report: Workplace supervisors will be asked to provide feedback about the student’s performance during a module. The supervisor will receive a briefing at the time the student begins studying each module to inform them of the module requirements.

Entry Requirements:

There are no entry requirements to this qualification.

Qualification Requirements:

This qualification is suitable for an Australian Apprenticeship pathway and VETis delivery

Mode of Delivery:

Trainer led, one-on one, face to face

Units of Competence:
CodeUnit NameType
BSBSUS201A Participate in environmentally sustainable work practices Core
SIHHBAS201A Perform shampoo and basin services Core
SIHHCCS201A Greet and prepare clients for salon services Core
SIHHHDS201A Dry hair to shape Core
SIHHIND201A Maintain and organise tools, equipment and work areas Core
SIHHOHS201A Apply salon safety procedures Core
SIRXCOM001A Communicate in the workplace Core
SIHHBAS202A Perform head, neck and shoulder massage Elective
SIHHCLS201A Apply hair colour products Elective
SIHHHDS202A Apply hair braiding techniques Elective
SIRXIND001A Work effectively in a retail environment Elective
SIRXRPK002A Recommend hair, beauty and cosmetic products and services Elective
SIRXSLS001A Sell products and services Elective

Detailed student information is available within our Participant Handbook which is supplied with the enrolment package and on our website. This booklet contains important information about a student’s right and obligation such as their right to privacy, a safe training environment and right to complain or appeal an assessment decision. It is important that persons applying for enrolment have had an opportunity to review this information first.

Please contact us and we can send this information to you straight away or apply online